General information
Welcome to Superfine, your trusted partner in the global rice export industry. We are dedicated to providing you with a seamless and efficient shipping experience. This Shipping Policy outlines the terms and conditions for the shipment of rice via containerized cargo worldwide, with a minimum order quantity of 1 container.
Shipping Methods
We primarily use containerized cargo via ships for the transportation of our rice products. Containerized
shipping offers a secure and convenient means of transporting our rice to destinations around the world.
Minimum Order Quantity
The minimum order quantity for rice shipments is 1 container. Please consult with our sales team for specific container size options and pricing.
Shipment Processing
Order Confirmation: Once your order is confirmed, our team will initiate the process of preparing the rice for shipment, including quality inspection and packaging.
Shipping Schedule: We will provide you with an estimated shipping schedule, which includes departure
and arrival dates, as well as expected transit times.
Shipping Charges
Shipping charges are calculated based on a variety of factors, including the destination, container size, weight, and other relevant considerations. These charges will be communicated to you during the order confirmation process.
Shipping Documentation
We handle all necessary shipping documentation, including bills of lading, commercial invoices, and packing lists. These documents are essential for customs clearance at the destination port.
Customs and Import Regulations
It is the responsibility of the customer to be aware of and comply with the customs and import regulations
of the destination country. We will provide the necessary documentation to facilitate customs clearance,
but it is the customer's responsibility to ensure compliance with local regulations.
Tracking and Delivery
Shipment Tracking: We provide tracking information, allowing you to monitor the status and location of your shipment during its journey.
Delivery to Destination: Once the shipment arrives at the destination port, it will be cleared through customs and delivered to the specified delivery location. The customer is responsible for any local transportation or customs fees associated with the final delivery.
Customs and Import Regulations
It is the responsibility of the customer to be aware of and comply with the customs and import regulations of the destination country. We will provide the necessary documentation to facilitate customs clearance but it is the customer's responsibility to ensure compliance with local regulations.
Shipment Inspection
We take all necessary measures to ensure that our rice products are of the highest quality. If you receive a shipment with damaged or compromised packaging, please contact us immediately, and we will address the issue in accordance with our returns and claims policy.
Returns and Claims
If you encounter any issues with your shipment, please refer to our Returns and Claims Policy, which outlines the process for reporting and resolving any discrepancies or damages.
Contact Us
If you have any questions or concerns regarding our shipping policy or the shipment of your order, please do not hesitate to contact us at info@superfine.store.
Thank you for choosing Superfine as your partner for rice exports. We are dedicated to ensuring
that your rice products reach their destination safely and in a timely manner.
privacy@superfine.store
